Refund policy

You can return or exchange your item within 14 days of receiving it, as long as it’s unused. To start a return or exchange, contact us via WhatsApp at +90 (533) 146 94 86 for assistance.

For Domestic Orders

Please send the item back using Aras Kargo (Company number: 2329854551217) to our Bakırköy address. Once we receive the return, we’ll inspect it and process your refund or exchange.

If you received a damaged or incorrect item, contact us immediately so we can resolve the issue.